More tweaks

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alejandro-angulo 2026-03-11 15:17:37 -07:00
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\usepackage{array}
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\subsection*{Sure --- \textit{Staff Software Engineer}}
\subsubsection*{February 2020--Present}
\begin{itemize}
\item Replaced bespoke per-client insurance systems with a generic,
configuration-driven platform to manage an insurance policy's entire
lifecycle (quoting, binding, etc.), reducing client onboarding time
from months to weeks.
\item Prototyped and led initiative to reduce configuration burden,
establishing replication infrastructure and onboarding team members to scale
development efforts.
\item Identified and resolved critical database lock contention issue
under load, improving concurrent policy creation capacity from
less than 20 to 150+ requests (previously caused application
crashes).
\item Discovered and mitigated critical security vulnerability in
authentication service that allowed arbitrary credential generation;
coordinated with security team and led initiative to implement cryptographic
signing to prevent future exploits.
\item Architected and led development of a configuration-driven platform
replacing bespoke per-client systems, enabling the full policy lifecycle
(quoting, binding, renewals, claims) to be managed through declarative
configuration; reduced partner onboarding from months to weeks.
\item Led initiative to reduce configuration overhead by designing
replication infrastructure for environment-specific data, enabling
faster partner launches and reducing manual setup.
\item Resolved critical database lock contention issue under load,
improving concurrent policy creation capacity from less than 20
to 150+ requests (previously caused application crashes) just in
time for partner marketing push.
\item Discovered a multi-year critical vulnerability in authentication
service affecting all API endpoints that allowed arbitrary credential
generation; led immediate remediation effort and coordinated with
security team on long-term hardening strategy.
\item Designed OpenAPI schema generation pipeline and auto-generated
TypeScript clients for frontend consumers, eliminating manual type maintenance
across teams.
\item Served as primary incident responder, proactively monitoring
system health via Datadog and Sentry, rapidly diagnosing issues and
implementing fixes.
\item Mentored engineers through pairing sessions and onboarding,
helping multiple teammates ramp up on complex initiatives and gain
context on platform architecture.
\item Led learning sessions with engineers on topics like
\href{https://github.com/alejandro-angulo/go-ai-agent}{AI agents}
and \href{https://github.com/alejandro-angulo/ts-mcp}{Model
Context Protocol (MCP)}
\item Championed end-to-end testing in CI, driving adoption and
improving deployment confidence across teams.
\item Championed end-to-end testing in CI, driving cross-team adoption
and improving deployment confidence; mentored engineers on testing
practices and platform architecture through pairing and onboarding sessions.
\end{itemize}
\subsection*{Everbridge (formerly NC4) --- \textit{Software Engineer}}
\subsubsection*{October 2018--February 2020}