More tweaks
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\usepackage{array}
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\usepackage{enumitem}
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\usepackage[letterpaper, portrait, top=0.5in, right=0.5in, left=0.5in, bottom=1.5in]{geometry}
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\usepackage[letterpaper, portrait, top=1.0in, right=0.5in, left=0.5in, bottom=1.5in]{geometry}
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\usepackage[colorlinks=true, linkcolor=linkColor, urlcolor=linkColor, citecolor=linkColor, anchorcolor=linkColor]{hyperref}
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\usepackage{multirow}
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\usepackage{titlesec}
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\subsection*{Sure --- \textit{Staff Software Engineer}}
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\subsubsection*{February 2020--Present}
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\begin{itemize}
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\item Replaced bespoke per-client insurance systems with a generic,
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configuration-driven platform to manage an insurance policy's entire
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lifecycle (quoting, binding, etc.), reducing client onboarding time
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from months to weeks.
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\item Prototyped and led initiative to reduce configuration burden,
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establishing replication infrastructure and onboarding team members to scale
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development efforts.
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\item Identified and resolved critical database lock contention issue
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under load, improving concurrent policy creation capacity from
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less than 20 to 150+ requests (previously caused application
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crashes).
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\item Discovered and mitigated critical security vulnerability in
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authentication service that allowed arbitrary credential generation;
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coordinated with security team and led initiative to implement cryptographic
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signing to prevent future exploits.
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\item Architected and led development of a configuration-driven platform
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replacing bespoke per-client systems, enabling the full policy lifecycle
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(quoting, binding, renewals, claims) to be managed through declarative
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configuration; reduced partner onboarding from months to weeks.
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\item Led initiative to reduce configuration overhead by designing
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replication infrastructure for environment-specific data, enabling
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faster partner launches and reducing manual setup.
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\item Resolved critical database lock contention issue under load,
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improving concurrent policy creation capacity from less than 20
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to 150+ requests (previously caused application crashes) just in
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time for partner marketing push.
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\item Discovered a multi-year critical vulnerability in authentication
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service affecting all API endpoints that allowed arbitrary credential
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generation; led immediate remediation effort and coordinated with
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security team on long-term hardening strategy.
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\item Designed OpenAPI schema generation pipeline and auto-generated
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TypeScript clients for frontend consumers, eliminating manual type maintenance
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across teams.
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\item Served as primary incident responder, proactively monitoring
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system health via Datadog and Sentry, rapidly diagnosing issues and
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implementing fixes.
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\item Mentored engineers through pairing sessions and onboarding,
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helping multiple teammates ramp up on complex initiatives and gain
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context on platform architecture.
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\item Led learning sessions with engineers on topics like
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\href{https://github.com/alejandro-angulo/go-ai-agent}{AI agents}
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and \href{https://github.com/alejandro-angulo/ts-mcp}{Model
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Context Protocol (MCP)}
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\item Championed end-to-end testing in CI, driving adoption and
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improving deployment confidence across teams.
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\item Championed end-to-end testing in CI, driving cross-team adoption
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and improving deployment confidence; mentored engineers on testing
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practices and platform architecture through pairing and onboarding sessions.
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\end{itemize}
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\subsection*{Everbridge (formerly NC4) --- \textit{Software Engineer}}
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\subsubsection*{October 2018--February 2020}
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