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\usepackage{array} \usepackage{array}
\usepackage{enumitem} \usepackage{enumitem}
\usepackage[letterpaper, portrait, top=0.5in, right=0.5in, left=0.5in, bottom=1.5in]{geometry} \usepackage[letterpaper, portrait, top=1.0in, right=0.5in, left=0.5in, bottom=1.5in]{geometry}
\usepackage[colorlinks=true, linkcolor=linkColor, urlcolor=linkColor, citecolor=linkColor, anchorcolor=linkColor]{hyperref} \usepackage[colorlinks=true, linkcolor=linkColor, urlcolor=linkColor, citecolor=linkColor, anchorcolor=linkColor]{hyperref}
\usepackage{multirow} \usepackage{multirow}
\usepackage{titlesec} \usepackage{titlesec}
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\subsection*{Sure --- \textit{Staff Software Engineer}} \subsection*{Sure --- \textit{Staff Software Engineer}}
\subsubsection*{February 2020--Present} \subsubsection*{February 2020--Present}
\begin{itemize} \begin{itemize}
\item Replaced bespoke per-client insurance systems with a generic, \item Architected and led development of a configuration-driven platform
configuration-driven platform to manage an insurance policy's entire replacing bespoke per-client systems, enabling the full policy lifecycle
lifecycle (quoting, binding, etc.), reducing client onboarding time (quoting, binding, renewals, claims) to be managed through declarative
from months to weeks. configuration; reduced partner onboarding from months to weeks.
\item Prototyped and led initiative to reduce configuration burden, \item Led initiative to reduce configuration overhead by designing
establishing replication infrastructure and onboarding team members to scale replication infrastructure for environment-specific data, enabling
development efforts. faster partner launches and reducing manual setup.
\item Identified and resolved critical database lock contention issue \item Resolved critical database lock contention issue under load,
under load, improving concurrent policy creation capacity from improving concurrent policy creation capacity from less than 20
less than 20 to 150+ requests (previously caused application to 150+ requests (previously caused application crashes) just in
crashes). time for partner marketing push.
\item Discovered and mitigated critical security vulnerability in \item Discovered a multi-year critical vulnerability in authentication
authentication service that allowed arbitrary credential generation; service affecting all API endpoints that allowed arbitrary credential
coordinated with security team and led initiative to implement cryptographic generation; led immediate remediation effort and coordinated with
signing to prevent future exploits. security team on long-term hardening strategy.
\item Designed OpenAPI schema generation pipeline and auto-generated \item Designed OpenAPI schema generation pipeline and auto-generated
TypeScript clients for frontend consumers, eliminating manual type maintenance TypeScript clients for frontend consumers, eliminating manual type maintenance
across teams. across teams.
\item Served as primary incident responder, proactively monitoring \item Served as primary incident responder, proactively monitoring
system health via Datadog and Sentry, rapidly diagnosing issues and system health via Datadog and Sentry, rapidly diagnosing issues and
implementing fixes. implementing fixes.
\item Mentored engineers through pairing sessions and onboarding, \item Championed end-to-end testing in CI, driving cross-team adoption
helping multiple teammates ramp up on complex initiatives and gain and improving deployment confidence; mentored engineers on testing
context on platform architecture. practices and platform architecture through pairing and onboarding sessions.
\item Led learning sessions with engineers on topics like
\href{https://github.com/alejandro-angulo/go-ai-agent}{AI agents}
and \href{https://github.com/alejandro-angulo/ts-mcp}{Model
Context Protocol (MCP)}
\item Championed end-to-end testing in CI, driving adoption and
improving deployment confidence across teams.
\end{itemize} \end{itemize}
\subsection*{Everbridge (formerly NC4) --- \textit{Software Engineer}} \subsection*{Everbridge (formerly NC4) --- \textit{Software Engineer}}
\subsubsection*{October 2018--February 2020} \subsubsection*{October 2018--February 2020}